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Senior Commercial Credit Director
2 months ago
We are seeking a highly experienced and skilled Senior Commercial Credit Director to lead our commercial banking team. As a key member of our leadership team, you will be responsible for driving business growth, developing and implementing strategic plans, and building strong relationships with our customers.
Key Responsibilities- Customer Experience
- Develop and execute plans to improve customer experience and achieve business targets
- Act as a key point of contact for customer operational and credit issues
- Champion the use of sales platforms to build a deep understanding of customer needs and markets
- Shareholder Value
- Contribute to the development and implementation of business plans, goal setting, and growth strategies
- Build and deepen customer relationships by following the Business Banking Relationship Methodology
- Negotiate to maximize profitability of customer relationships
- Coach team members in assessing credit requests and making recommendations
- Employee/Team
- Cultivate a culture of care and support colleague growth
- Build and retain an engaged and diverse team
- Demonstrate inclusive leadership and take action to support colleagues and customers
- Enable colleague growth and development
- Breadth and Depth
- Oversee and lead a team of Commercial Account Managers
- Manage credit and sales functions for complex commercial accounts
- Provide coaching, mentorship, and guidance
- Develop and implement new approaches to the sales process
- Undergraduate or Graduate degree
- 10+ years of relevant experience in commercial banking or a related field