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Digital Project Coordinator

2 months ago

Toronto, Ontario, Canada Lifemark Full time

Job Title: Bilingual Digital Projects Coordinator

Job Summary:

We are seeking a highly organized and detail-oriented Bilingual Digital Projects Coordinator to join our dynamic team at Lifemark. The ideal candidate will have a passion for project coordination and task organization, and will play a crucial role in ensuring the successful planning, execution, and delivery of a range of digital projects that span multiple channels.

Key Responsibilities:

  • Intake all web requests from across the organization and business segments and serve as a primary point of contact for project and task-related communication.
  • Collaborate with stakeholders to define project/task scope, objectives, and deliverables and communicate project updates, progress, and potential risks to stakeholders.
  • Develop detailed project plans outlining tasks, timelines, and dependencies and lead team to ensure timely completion of milestones.
  • Coordinate with internal and external web developers, designers, content creators, and other team members to ensure seamless collaboration.
  • Oversee project budgets, including resource allocation, cost estimation, and expenditure tracking and proactively identify potential budgetary risks.
  • Prioritize projects and tasks appropriately based on value, cost, and impact.
  • Manage list of owned domains to retain key domains, prevent expiration of domain and hosting accounts, reduce broken links, and maintain value.
  • Liaise with IT Operations team to schedule and coordinate deployments and stakeholder communications.
  • Conduct thorough reviews of web deliverables to ensure they meet project specifications and quality standards.
  • Oversee and process incoming requests from other departments via Zendesk, our designated ticket management platform.
  • Support project planning and management for other digital initiatives, as required.

Requirements:

  • Bachelor's degree in a related field or equivalent work experience.
  • 2-3 years experience in project coordination or project management for web development and/or digital projects.
  • Strong understanding of web development processes, technologies, and best practices.
  • Excellent organizational and time-management skills.
  • Exceptional communication and interpersonal skills.
  • Ability to thrive in a fast-paced, collaborative environment.
  • Familiarity with digital design and web standards such as AODA, WCAG is ideal.
  • Experience with Zendesk and Microsoft Suite programs is an asset.
  • Proficiency in project management tools and software is a bonus.
  • Fully bilingual in English and French with strong writing and presenting skills.