Customer Engagement Specialist in Loans
4 weeks ago
Join Fairstone Financial as a Consultant for Lending Services.
Be part of a leading organization in Canada that specializes in responsible lending solutions aimed at assisting Canadians.
No prior experience is necessary; what we seek is determination. If you are eager to learn, we are committed to investing in your future.
At Fairstone, we prioritize the growth of our teams. We provide a comprehensive training program that supports your professional development and encourages you to build a rewarding career with us.
ESSENTIAL QUALIFICATIONS:A passion for customer interaction and community engagement is crucial. We are looking for individuals who are empathetic, personable, and motivated to achieve success.
ROLE OVERVIEW:As a Consultant for Lending Services, you will assist customers and potential clients both over the phone and in person, ensuring a top-tier service experience. Your responsibilities will include:
- Collecting loan-related information
- Promoting our loan and protection offerings
- Finalizing loans both virtually and face-to-face
- Following up on overdue customer accounts
- Managing cash transactions, including payment processing
- Committing to your personal training and development to help us provide the best borrowing experience, thereby earning our customers' trust and loyalty
- Authorized to work in Canada
- A high school diploma or equivalent is preferred
- Excellent communication abilities
- Maintain a positive and supportive demeanor to foster a rewarding work environment
Recognized as one of Montreal's Top Employers 2024 by Canada's Top 100 Employers.
If you have a preferred language for communication, please indicate whether you prefer French or English in your application.
Fairstone is an equal opportunity employer. We will make reasonable accommodations to meet the needs of individuals with disabilities. We encourage applications from individuals who identify as Aboriginal, members of visible minorities, or those with disabilities.
Employment Type:Full-time
Job Classification:Temporary (Fixed Term)
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