Abercrombie & Fitch Store Leader

2 months ago


NiagaraontheLake, Ontario, Canada Abercrombie and Fitch Stores Full time
Job Summary

Abercrombie & Fitch Stores is seeking a highly motivated and experienced leader to join our team as a Key Holder. As a Key Holder, you will be responsible for driving business results, leading a team of associates, and ensuring a differentiated customer experience.

Key Responsibilities
  • Training and Development: Provide guidance and support to associates to ensure they have the skills and knowledge needed to succeed in their roles.
  • Customer Experience: Lead by example and ensure that every customer interaction is exceptional, resulting in increased customer loyalty and retention.
  • Communication: Effectively communicate with associates, management, and customers to ensure seamless operations and achieve business objectives.
  • Store Presentation and Sales Floor Supervision: Maintain a visually appealing store environment, ensuring that merchandise is properly displayed and that the sales floor is well-organized and easy to navigate.
  • Asset Protection: Implement and maintain effective asset protection strategies to prevent loss and protect company assets.
  • Policies and Procedures Adherence: Ensure that all associates are aware of and adhere to company policies and procedures.
Requirements
  • At Least One Year of Customer Service Experience: Proven track record of providing exceptional customer service in a retail environment.
  • Work Ethic: Demonstrated ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Assertiveness: Confident and assertive communication style, with the ability to effectively influence and motivate others.
  • Applied Learning: Ability to apply learning and experience to evolve as a business leader and improve store results.
  • Attention to Detail: Meticulous attention to detail, with a focus on ensuring accuracy and quality in all aspects of the job.
  • Analytical Skills: Strong analytical skills, with the ability to analyze data and make informed decisions.
  • Adaptability / Flexibility: Ability to adapt to changing circumstances and priorities, with a flexible and adaptable approach to work.
  • Multi-Tasking: Proven ability to effectively manage multiple tasks and responsibilities, prioritizing and completing tasks in a timely manner.
  • Stress Tolerance: Ability to work effectively in a high-pressure environment, managing stress and maintaining a positive attitude.
What We Offer
  • Monthly Incentive Bonus Program: Eligible associates will participate in a monthly incentive bonus program, providing an opportunity to earn additional income.
  • Paid Time Off: Competitive paid time off program, allowing associates to recharge and maintain a healthy work-life balance.
  • Paid Volunteer Day per Year: Opportunity to give back to the community through a paid volunteer day per year.
  • Merchandise Discount: Eligible associates will receive a merchandise discount, providing access to exclusive products and services.
  • Medical, Dental and Vision Healthcare Coverage: Comprehensive healthcare coverage, including medical, dental, and vision benefits.
  • Life and Disability Insurance: Eligible associates will receive life and disability insurance, providing peace of mind and financial security.
  • Associate Assistance Program: Access to an associate assistance program, providing support and resources for associates and their families.
  • Registered Retirement Savings Plan with Company Match: Eligible associates will participate in a registered retirement savings plan, with a company match to help build retirement savings.
  • Training and Development: Opportunities for career advancement and professional growth, with access to training and development programs.
  • Opportunities for Career Advancement: We believe in promoting from within, providing opportunities for career advancement and professional growth.
  • A Global Team of People Who'll Celebrate You for Being You: Join a diverse and inclusive team that values and celebrates individuality.


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