Operations Coordinator

4 weeks ago


Laval, Quebec, Canada National Bank Full time
About the Role

We are seeking a highly skilled and motivated Operations Agent to join our team at National Bank. As an Operations Agent, you will play a key role in providing exceptional customer service and supporting our team members in their daily tasks.

Key Responsibilities
  • Welcome clients to the branch and direct them to the right resource person
  • Provide top-quality customer service in person, on the phone, and via email
  • Ensure that all common spaces for the team and for greeting clients feel welcoming and appear professional
  • Organize and manage conference room schedules for clients
  • Help coordinate events and conferences with internal/external partners
  • Carry out various daily administrative activities (e.g., mail, distribute and file documents, order supplies)
About Our Team

National Bank Financial – Wealth Management is a leading financial institution with a strong presence in Canada. We have a team of experienced investment advisors who manage the assets of our clients. As an Operations Agent, you will work closely with our team to provide exceptional service and support.

What We Offer
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A comprehensive benefits package, including health and wellness programs, flexible group insurance, and a generous pension plan
  • Preferential banking services and opportunities to get involved in community initiatives
Requirements
  • High school diploma and 21⁄2 years of relevant experience or a college diploma and 6 months of relevant experience
  • College diploma in administration, an asset
  • Experience working in financial services, an asset
  • Practical knowledge required of Excel, Word, and Outlook
  • Ability to adapt to change and work under pressure
  • Organizational and priority management skills
Language

French



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