Food Service Supervisor

3 days ago

Red Deer, Alberta, Canada 2386977 Alberta Ltd Full time
Job Title: Food Service Supervisor

We are seeking a highly motivated and organized Food Service Supervisor to join our team at 2386977 Alberta Ltd. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities:
  • Work Term: Permanent
  • Work Language: English
  • Hours: 32 to 40 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 year
Work Setting:

Our fast-paced food service environment requires a supervisor who can multitask, prioritize, and maintain a high level of productivity while ensuring excellent customer service.

Tasks:
  • Establish methods to meet work schedules and ensure efficient food preparation and service.
  • Supervise and coordinate activities of staff who prepare and portion food, maintaining a clean and safe work environment.
  • Estimate ingredient and supplies required for meal preparation, minimizing waste and optimizing inventory.
  • Ensure that food and service meet quality control standards, adhering to health and safety regulations.
  • Address customers' complaints or concerns in a professional and courteous manner.
  • Maintain records of stock, repairs, sales, and wastage, providing accurate reports and insights.
  • Establish work schedules, ensuring adequate staffing and coverage.
Supervision:

You will be responsible for supervising 1 to 2 people, providing guidance, support, and feedback to ensure their success and growth within the team.

Work Conditions and Physical Capabilities:

This role requires working in a fast-paced environment, under pressure, with a combination of sitting, standing, walking, and standing for extended periods. You must be able to lift, bend, and move with ease.

Personal Suitability:
  • Client focus: You will be the face of our organization, providing exceptional customer service and ensuring a positive experience.
  • Efficient interpersonal skills: You will work closely with staff, management, and customers, requiring strong communication and conflict resolution skills.
  • Excellent oral communication: You will be responsible for communicating effectively with staff, customers, and management, ensuring clear understanding and expectations.
  • Flexibility: You will be required to adapt to changing circumstances, priorities, and deadlines, maintaining a positive attitude and composure.
  • Team player: You will work collaboratively with staff, management, and customers, promoting a positive and inclusive work environment.
Support for Newcomers and Refugees:

We are committed to supporting newcomers and refugees, providing a welcoming and inclusive work environment. As a Food Service Supervisor, you will participate in initiatives that promote social and labour market integration, such as language training, skills training, and mentorship programs.

Support for Youths:

We are dedicated to supporting youth employment, providing on-the-job training, mentorship, coaching, and networking opportunities. As a Food Service Supervisor, you will participate in initiatives that promote youth employment, such as awareness training and mentorship programs.

Support for Indigenous People:

We are committed to supporting Indigenous people, providing a welcoming and inclusive work environment. As a Food Service Supervisor, you will participate in initiatives that promote Indigenous employment, such as mentorship, coaching, and networking opportunities, as well as cultural competency training and awareness programs.

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