Route Service Manager

4 weeks ago


Langley, Canada UniFirst Full time
Route Service Manager

At UniFirst, we're looking for a talented Route Service Manager to lead our Service Department and drive business growth. As a key member of our team, you'll be responsible for managing daily activities, creating and leading a diverse team, and ensuring exceptional customer service.

Key Responsibilities:
  • Manage daily operations of the Service Department
  • Create and lead a high-performing team to deliver best-in-class customer service
  • Hire, train, and develop service employees
  • Instill a "Customers for Life" attitude with the service team
  • Ensure vehicle safety and maintenance of fleet
  • Create and support business unit annual plans
  • Oversee proper utilization of service systems
  • Promote UniFirst's culture of value and integrity
Requirements:
  • Prior customer service experience
  • Ability to solve practical problems and deal with customer concerns
  • Ability to remain calm under pressure and problem solve
  • Strong computer proficiency (Microsoft Suite)
  • Excellent verbal and written communication skills
  • Valid non-commercial driver's license and safe driving record
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment
  • UniFirst is an equal opportunity employer

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