Frontline Operations Supervisor

1 month ago


Ottawa, Ontario, Canada Avis Budget Group Full time

At Avis Budget Group, we are more than just a rental service. With over 70 years of expertise and a presence in 180 countries, we are at the forefront of the mobility sector, delivering innovative and customer-centric solutions. Our renowned brands - Avis, Budget, Budget Truck, and Zipcar - offer enhanced convenience and options for our customers, while also providing our employees with numerous opportunities, benefits, and the power to shape the future.

We are seeking a dedicated individual to embark on a management career overseeing front-line teams within a dynamic airport operation. Enjoy great benefits, including the use of a new company vehicle.

Key Responsibilities:

  • Your initial 90 days will involve comprehensive training across essential functions such as Production, Customer Service, and Counter Sales to familiarize yourself with our diverse operations.
  • Post-training, you will oversee daily operations and sales activities, ensuring optimal fleet utilization, revenue generation, customer satisfaction, and effective employee management.
  • Mentor new team members and conduct ongoing performance evaluations of existing staff.
  • Execute tasks and deliver services in alignment with established operational protocols and company guidelines.

Benefits Offered:

  • Access to a new company vehicle, including gas, insurance, and maintenance.
  • Comprehensive Medical, Dental, Vision, Life, and Disability insurance.
  • Employee discounts on various services.
  • Opportunities for community engagement.

Qualifications:

  • Recent graduate with a Bachelor's Degree OR a High School diploma/GED with a minimum of 4 years of supervisory experience OR an Associate's Degree with at least 2 years of supervisory experience.
  • Proven leadership skills, ability to collaborate effectively in a team setting, and capacity for independent decision-making.
  • Valid driver's license with a clean driving record.
  • Flexibility to work various shifts, including days, evenings, overnights, weekends, and holidays.
  • Willingness to work outdoors in varying weather conditions and moderate noise levels.

Preferred Qualifications:

  • At least 1 year of experience in delivering high-quality customer service.

Additional Information:
Avis Budget Group is an equal opportunity employer – M/F/Veterans/Disabled. This role necessitates the ability to frequently stand, sit, walk, drive, and type. This advertisement outlines the general nature and level of this position. Essential functions and responsibilities may evolve as business needs change.

About Us: Avis Budget Group is a leading provider of mobility solutions, with a legacy of over 70 years and a network of 11,000 locations worldwide. We are committed to shaping the future of our industry and invite you to explore a rewarding career with us.



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