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Customer Engagement Representative

3 months ago

West St Paul, Canada H-Authentica Home Improvement and Renovations Inc. Full time
Customer Engagement Representative Position
  • Education: Completion of secondary education
  • Experience: 2 to less than 3 years in a related field
Work Environment
  • In-person customer interaction
Key Responsibilities
  • Initiate sales and promote products or services
  • Demonstrate and explain products or services
  • Offer detailed information regarding marketed items
  • Document customer orders accurately
  • Reach out to prospective clients via telephone
  • Deliver exceptional customer service
Required Skills and Knowledge
  • Technical proficiency: Familiarity with word processing software and internet usage
  • Relevant experience: Background in call centers or telemarketing
Work Conditions
  • Dynamic and fast-paced atmosphere
  • Strict deadlines
  • High attention to detail
Personal Attributes
  • Dependability and reliability
  • Strong interpersonal abilities
  • Excellent verbal communication skills
  • Adaptability
  • Organizational skills
Screening Questions
  • Do you possess prior experience in this line of work?
Compensation and Benefits
  • Performance bonuses
  • Long-term employment opportunities
  • Language of Work: English
  • Work Hours: 40 hours per week