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Clinical Operations Manager

3 months ago


Edmonton, Alberta, Canada pt Health Full time

Company Overview:
pt Health is a well-established healthcare provider, dedicated to delivering high-quality rehabilitation services. Our organization has built a strong reputation for excellence in patient care, focusing on a wide range of therapeutic services tailored to meet the needs of our diverse clientele.

Position Title: Clinical Operations Manager

Position Summary:

  • Required qualifications include a clinical designation as a Physiotherapist, Chiropractor, or Psychologist, along with a minimum of 3-5 years of relevant experience.
  • A strong commitment to fostering clinical excellence through mentorship, education, and ongoing professional development is essential.
  • Responsible for leading and ensuring the effective operation of a multidisciplinary clinic.
  • Oversee internal processes related to strategic goal setting and driving clinic revenue through business development initiatives.
  • Opportunity to influence clinic performance with ambitious growth objectives and implement strategies to enhance patient services.

Core Responsibilities:

  • Ensure continuous improvement in the delivery of patient care.
  • Evaluate extension requests for various patient categories and support staff in managing their caseloads.
  • Provide quality assurance reports and constructive feedback to fellow clinical leaders.
  • Advocate for ongoing education and training opportunities.
  • Cultivate a clinic culture that promotes staff development and growth.
  • Drive initiatives for business development and financial oversight.
  • Monitor and enhance customer service programs to improve patient experiences.
  • Identify and nurture potential leaders within the team.
  • Conduct regular meetings with staff to pinpoint areas for improvement and provide coaching.
  • Encourage a collaborative approach to patient care.

Why Choose pt Health:
We are committed to our core values of simplicity, integrity, inclusivity, and enjoyment in the workplace. We offer a competitive compensation package, comprehensive benefits, opportunities for continuing education, a supportive work environment, and pathways for clinical leadership development.