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Clinical Operations Manager
3 months ago
Company Overview:
pt Health is a well-established healthcare provider, dedicated to delivering high-quality rehabilitation services. Our organization has built a strong reputation for excellence in patient care, focusing on a wide range of therapeutic services tailored to meet the needs of our diverse clientele.
Position Title: Clinical Operations Manager
Position Summary:
- Required qualifications include a clinical designation as a Physiotherapist, Chiropractor, or Psychologist, along with a minimum of 3-5 years of relevant experience.
- A strong commitment to fostering clinical excellence through mentorship, education, and ongoing professional development is essential.
- Responsible for leading and ensuring the effective operation of a multidisciplinary clinic.
- Oversee internal processes related to strategic goal setting and driving clinic revenue through business development initiatives.
- Opportunity to influence clinic performance with ambitious growth objectives and implement strategies to enhance patient services.
Core Responsibilities:
- Ensure continuous improvement in the delivery of patient care.
- Evaluate extension requests for various patient categories and support staff in managing their caseloads.
- Provide quality assurance reports and constructive feedback to fellow clinical leaders.
- Advocate for ongoing education and training opportunities.
- Cultivate a clinic culture that promotes staff development and growth.
- Drive initiatives for business development and financial oversight.
- Monitor and enhance customer service programs to improve patient experiences.
- Identify and nurture potential leaders within the team.
- Conduct regular meetings with staff to pinpoint areas for improvement and provide coaching.
- Encourage a collaborative approach to patient care.
Why Choose pt Health:
We are committed to our core values of simplicity, integrity, inclusivity, and enjoyment in the workplace. We offer a competitive compensation package, comprehensive benefits, opportunities for continuing education, a supportive work environment, and pathways for clinical leadership development.