Warranty Claims Specialist

4 weeks ago


Thunder Bay, Ontario, Canada The 401 Group of Companies Full time
Job Title: Warranty Administrator

We are seeking a highly skilled and detail-oriented Warranty Administrator to join our team at The 401 Group of Companies. As a Warranty Administrator, you will play a critical role in ensuring the smooth operation of our warranty process, working closely with our customers, vendors, and internal teams to resolve warranty claims efficiently and effectively.

Key Responsibilities:
  • Verify and process warranty claims, ensuring accuracy and compliance with manufacturer requirements
  • Collaborate with vendors and manufacturers to resolve warranty issues and obtain necessary documentation
  • Manage and maintain accurate records of warranty claims, including tracking and reporting
  • Communicate with customers and internal teams to provide updates and resolve issues
  • Perform other duties as assigned to support the warranty process
Requirements:
  • Valid G Driver's License
  • High School Diploma or Equivalent
  • Previous warranty experience, preferably in the automotive industry
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for career growth and professional development
  • Competitive compensation and benefits package
  • Recognition and rewards for outstanding performance

The 401 Group of Companies is a leading provider of automotive, recreational vehicle, powersport, and marine products and services. We are committed to delivering exceptional customer experiences and building long-term relationships with our customers and partners.



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