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Sales Floor Coordinator

2 months ago


Abbotsford, British Columbia, Canada Orbit carpet & Flooring Ltd Full time
Job Summary

We are seeking a highly organized and experienced Retail Store Supervisor to join our team at Orbit Carpet & Flooring Ltd. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Store Operations: Supervise and coordinate the activities of sales floor staff, ensuring a high level of customer service and sales performance.
  • Inventory Management: Organize and maintain inventory levels, ensuring accurate stock counts and efficient stockroom operations.
  • Customer Service: Resolve customer complaints and issues in a professional and courteous manner, ensuring customer satisfaction and loyalty.
  • Reporting and Analysis: Prepare and analyze sales reports, identifying trends and areas for improvement.
  • Team Management: Supervise and develop the skills of sales floor staff, providing coaching and feedback to ensure excellent performance.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years in a retail management role
  • Work Environment: Fast-paced retail environment with tight deadlines and high customer expectations
  • Physical Demands: Standing for extended periods, lifting up to 25 pounds, and frequent bending and stooping
What We Offer
  • Competitive Salary: A competitive salary and benefits package
  • Opportunities for Advancement: Opportunities for career growth and advancement within the company
  • Support for Newcomers and Refugees: Support for newcomers and refugees with foreign credential recognition
  • Support for Veterans: Targeted hiring initiatives for Veterans and other candidates with military experience
  • Support for Indigenous People: Mentorship, coaching, and networking opportunities for Indigenous workers
  • Support for Visible Minorities: Anonymizing the hiring process and applying hiring policies that discourage discrimination