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Senior Quality Assurance Specialist

2 months ago

Toronto, Ontario, Canada QA Consultants Inc. Full time
About the Role

We are seeking a skilled Quality Assurance Analyst to join our team at QA Consultants Inc. as a Senior Quality Assurance Specialist. This is a challenging and rewarding role that requires a strong background in financial systems and onboarding processes.

Key Responsibilities
  • Conduct thorough testing of client onboarding processes to ensure all systems and procedures meet quality standards.
  • Set up and test client accounts via Dataphile, BPS, or IFDS systems.
  • Process and verify KYC (Know Your Customer) changes for clients, ensuring compliance with relevant legislation.
  • Ensure adherence to PIPEDA (Personal Information Protection and Electronic Documents Act) rules during client onboarding.
  • Utilize DocuSign for electronic documentation and signature verification.
  • Identify, document, and track defects and issues, ensuring timely resolution.
  • Collaborate with cross-functional teams to define and implement QA best practices.
Technical Requirements
  • Strong understanding of QA methodologies and tools, including defect management.
  • Familiarity with client account setup via Dataphile, BPS, or IFDS systems.
  • Experience with processing KYC changes and understanding related legislation.
  • Knowledge of PIPEDA regulations and their application in financial services.
Soft Skills
  • Excellent communication skills, with the ability to articulate findings and recommendations clearly.
  • Ability to work independently, managing time and priorities effectively.
  • Strong attention to detail and a commitment to delivering high-quality results.
  • Problem-solving skills and the ability to think critically about processes and outcomes.
About Us

QA Consultants Inc. is a leading provider of software quality engineering services. We are committed to delivering high-quality solutions that meet the needs of our clients. Our team is dedicated to providing exceptional service and support to our clients.

What We Offer
  • A challenging and rewarding work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • A collaborative and supportive team environment.