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Retail Operations Leader

3 months ago

Windsor, Ontario, Canada Rogers Communications Full time

At the core of our success lies our retail division, embodying the welcoming essence of our brand. Our retail professionals are friendly and approachable, possessing a deep understanding of how our offerings enhance daily life. We are eager to demonstrate how our technology can simplify and enrich customer experiences.

At Rogers, we are committed to creating an environment that promotes personal development, career advancement, and inclusivity for all. If you have a passion for technology, enjoy engaging with people, and thrive in a collaborative atmosphere, we invite you to consider this opportunity.

Position: Store Manager

As a Store Manager, you will be empowered to view your role through an entrepreneurial lens, focusing on leading a team to provide an exceptional and consistent customer experience.

Key Responsibilities:

  • Build and maintain a high-performing sales team dedicated to customer satisfaction.
  • Motivate the team to consistently deliver outstanding customer service.
  • Oversee financial operations to maximize store profitability, including inventory management and cash flow oversight.
  • Encourage innovation and challenge existing processes.
  • Support team growth and development, guiding them towards their career aspirations.

Ideal Candidate Profile:

  • Possesses a clear vision and purpose, aiming to lead and inspire a team towards success while being customer-focused.
  • Enhances team morale through empathetic and thoughtful leadership.
  • Welcomes change and actively seeks improvement opportunities.
  • Is committed to personal and professional growth as a leader.
  • Encourages team members to develop the skills necessary for their next career advancement.

Benefits:

  • Competitive annual salary with quarterly bonuses.
  • Opportunities for career growth and development.
  • Comprehensive health and dental benefits.
  • Attractive share options and wealth-building programs.
  • Employee discounts on Rogers & Fido services.

As part of the hiring process, candidates will need to complete an online assessment and consent to a criminal and credit background check.

Schedule: Full-time
Shift: Variable
Contract Length: Regular Position
Travel Requirements: Up to 25%
Category/Function: Retail (Store Management / Corporate) & Store Management
Requisition ID: 311391