E-Commerce Store Manager

4 weeks ago


Oshawa, Ontario, Canada L'Occitane en Provence Full time
Job Title: E-Store Manager Temps Plein H/F

Job Summary:

We are seeking a highly motivated and experienced E-Store Manager to join our team at L'Occitane en Provence. As a key member of our retail sales team, you will be responsible for driving sales, reinforcing operations, merchandising, and beauty advisor development, while maintaining overall service and brand integrity for the individual boutique.

Key Responsibilities:

  • Develop and maintain strong product knowledge of the entire L'Occitane product line.
  • Provide exceptional customer service and advise customers on product choices.
  • Manage, supervise, and train sales associates to achieve sales goals and maintain L'Occitane standards.
  • Analyze and review sales associates' performance, develop coaching logs, and refine selling techniques.
  • Maintain, train, and coach L'Occitane visual and merchandising standards.
  • Develop a preferred customer registry and skincare customer base.
  • Recruit, hire, and train Beauty Advisors and future management candidates.

Requirements:

  • 3+ years of work experience in retail sales.
  • Proven ability to motivate a sales force and present a positive, professional, and energetic attitude.
  • Excellent oral and written communication skills required.
  • Basic math skills are necessary.
  • Computer literacy including MS Office is a plus.

What We Offer:

  • A highly competitive salary/compensation.
  • Bonus opportunities.
  • A warm, open, fun, and friendly working environment.
  • Outstanding benefits for full-time employment:
    • Paid Vacation.
    • Generous discount.
    • Medical, Dental, Vision Insurance.
    • RRSP.


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