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Automotive Parts Consultant

3 months ago

Oakville, Ontario, Canada Budds' BMW Full time

Budds' BMW is seeking a skilled Parts Counterperson to enhance our thriving dealership. In this pivotal position, you will report directly to the Parts Manager and play a crucial role in supporting both internal and external customers with their parts inquiries.

Key Responsibilities

  • Assist customers with parts sales at the retail counter, through service departments, and via electronic communication.
  • Offer accurate pricing and detailed parts information through various communication channels.
  • Ensure service technicians receive the correct parts promptly to facilitate efficient repairs.
  • Source parts from inventory or coordinate orders with manufacturers and aftermarket suppliers.
  • Support the parts ordering process, manage stock levels, handle returns, and maintain an organized inventory.
  • Regularly monitor files to track back orders and manage return-to-vendor processes.
  • Contribute to other functions within the Parts Department, including shipping and receiving tasks.
  • Uphold a safe, tidy, and well-organized parts storage area.