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Hotel Operations Supervisor

2 months ago


Yellowknife, Northwest Territories, Canada 4912 N.W.T. Ltd. Full time
About the Role

We are seeking a highly skilled and experienced Hotel Operations Supervisor to join our team at 4912 N.W.T. Ltd. The successful candidate will be responsible for overseeing the day-to-day operations of our hotel, ensuring that all aspects of the business run smoothly and efficiently.

Key Responsibilities
  • Leadership and Supervision: Supervise and coordinate the work of hotel staff, including front desk, housekeeping, and maintenance personnel.
  • Customer Service: Provide exceptional customer service to guests, responding to their needs and resolving any issues that may arise.
  • Operations Management: Oversee the maintenance and upkeep of the hotel, including the management of supplies and equipment.
  • Staff Management: Hire, train, and evaluate staff members, ensuring that they have the necessary skills and knowledge to perform their duties.
  • Financial Management: Manage the hotel's budget, including the procurement of materials and supplies.
Requirements
  • Education: Secondary (high) school graduation certificate is required.
  • Experience: Experience in a hotel or hospitality environment is an asset.
  • Language: Fluency in English is required.
  • Work Hours: 35 to 40 hours per week.