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Merchandise Manager

2 months ago

Calgary, Alberta, Canada Chapel Hats Full time
About the Role

We are seeking a highly skilled Sales Supervisor to join our team at Chapel Hats. As a Sales Supervisor, you will be responsible for leading our sales team and ensuring that our customers receive exceptional service.

Key Responsibilities
  • Team Leadership: Supervise and coordinate the activities of sales workers, providing guidance and support to ensure they meet their sales targets.
  • Merchandise Management: Order and manage inventory, ensuring that our stores are well-stocked and that our customers have access to a wide range of products.
  • Sales Performance: Analyze sales data and prepare reports to identify areas for improvement and develop strategies to increase sales.
  • Customer Service: Resolve customer complaints and issues in a professional and courteous manner.
  • Training and Development: Train and develop sales staff to ensure they have the skills and knowledge needed to succeed in their roles.
  • Store Operations: Establish work schedules, manage store inventory, and maintain a clean and organized store environment.
Support for Diverse Groups
  • Newcomers and Refugees: Recruit and support newcomers and refugees who have been displaced by conflict or natural disaster.
  • Mature Workers: Apply hiring policies that discourage age discrimination and create a welcoming work environment for mature workers.
  • Visible Minorities: Apply hiring policies that discourage discrimination against visible minorities and create a diverse and inclusive work environment.
Work Environment
  • Work Type: Permanent
  • Work Language: English
  • Hours: 38 hours per week