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Food Service Supervisor

2 months ago

Mississauga, Ontario, Canada Pizza Hut Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Pizza Hut. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our food service department.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food
    • Train staff in job duties, sanitation, and safety procedures
    • Establish methods to meet work schedules and ensure efficient food preparation
  • Quality Control and Customer Service
    • Ensure that food and service meet quality control standards
    • Address customers' complaints or concerns in a professional and courteous manner
  • Administrative and Financial Tasks
    • Prepare budget and cost estimates for food and supplies
    • Maintain records of stock, repairs, sales, and wastage
    • Prepare and submit reports on food service operations
  • Team Management
    • Supervise and check assembly of trays and food preparation
    • Establish work schedules and ensure efficient use of staff resources
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate
    • 1 year to less than 2 years of experience in a food service supervisory role
  • Work Environment
    • Noisy
    • Odours
    • Wet/damp
    • Hot
  • Physical Demands
    • Fast-paced environment
    • Work under pressure
    • Physically demanding
  • Personal Suitability
    • Client focus
    • Efficient interpersonal skills
    • Excellent oral communication
    • Flexibility
    • Team player
Working Conditions

This is a permanent position with 30 hours per week. The work language is English.