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Technical Applications Consultant
3 months ago
Company Overview
GE Transportation is a prominent global supplier of equipment, systems, digital solutions, and value-added services for freight and transit rail. With a rich history of nearly four centuries of combined expertise from GE Transportation and its affiliates, the company boasts unparalleled digital proficiency, technological advancements, and top-tier manufacturing and services. GE Transportation is dedicated to enhancing performance that propels progress, delivering transportation solutions that positively impact the world.
Role Overview
The Applications Specialist position serves as a pivotal technical design and support role within GE Transportation's sales operations for custom-engineered heat exchangers. In this capacity, you will primarily focus on preparing preliminary designs and cost assessments for product proposal documents, which will be followed up by our sales team. Upon securing a contract, you will relay the contract specifications to GE's design and production teams to facilitate the completion of detailed designs and product manufacturing. Additionally, you will provide technical assistance to our customers, sales team, and other interdepartmental teams as necessary to ensure the timely delivery of quality products.
Key Responsibilities
- Develop technical proposals for custom-designed heat exchangers and related components, which involves reviewing customer specifications, preliminary sizing of the heat exchanger, cost estimation, obtaining internal approvals, and preparing the proposal document package.
- Upon receiving orders, execute the order entry process, which includes preparing the Order Entry Package, securing necessary internal approvals, entering order details into GE's PLM system, and communicating order specifics to all relevant departments.
- Offer technical support to the GE Transportation sales team and/or directly to customers.
- Act as a resource and point of contact for internal departments regarding contract details and technical requirements.
- Assist with any corrective actions or quality-related issues pertaining to contracts.
- Manage and communicate any customer modifications to orders still in progress prior to shipment.
Qualifications
Basic Requirements:
- Minimum of an engineering technologist diploma from an accredited institution.
- Relevant work experience will be taken into account.
Preferred Attributes:
- Strong verbal and written communication skills for conveying technical concepts.
- Ability to simplify technical requirements for non-technical audiences.
- Detail-oriented with a strong capacity for independent and collaborative work.
- Familiarity with heat exchangers and heat transfer applications.
- Enjoyment of technical challenges and problem-solving.
- Possession of a strong ethical foundation and professional demeanor.
- Proficiency in Microsoft Word and Excel.
- Experience with Microsoft Teams or similar collaboration platforms.
Additional Information
You may also be assigned other responsibilities outside of your primary role, for which adequate training will be provided if necessary.
GE Transportation is committed to fostering a diverse and inclusive workplace. We believe in equal employment opportunities for all individuals, regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected veteran status. If you require accommodation due to a disability or special need, please inform us.
