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Quality Assurance Manager
2 months ago
At Chick-fil-A, we're committed to delivering exceptional quality and service to our guests. As a Quality Supervisor, you'll play a critical role in ensuring our kitchen operations meet the highest standards.
Key Responsibilities:- Conduct daily quality and safety assessments to identify areas for improvement.
- Coach and develop kitchen leaders and team members to maintain high-quality food and service standards.
- Manage inventory and ordering processes to optimize efficiency and reduce waste.
- Ensure accurate receiving and accounting of inventory, including end-of-month counts.
- Lead daily kitchen team huddles and one-on-one coaching sessions to drive performance and engagement.
- Align kitchen practices with business vision and annual thematic goals.
- Identify opportunities to improve profitability through reduced food gap.
- High School Diploma or equivalent.
- Food Handler Certification.
- Self-motivated, adaptable, and a consistent high performer.
- Excellent project and time management skills.
- Strategic thinker, goal-oriented, tech-savvy, and results-oriented.
- Ability to stand for long periods, manage repetitive motions, and lift items.
- Strong communication and interpersonal skills.
- Passionate about building professional relationships with guests and employees.
- Accurate, detail-oriented, and keenly observant.
- Punctual, dependable, and demonstrates sound judgment.
- Maintains professional hygiene and appearance.
Chick-fil-A is an equal opportunities employer and welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.
