Insurance Customer Service Representative

2 weeks ago


Alexandria, Ontario, Canada McDougall Insurance and Financial Full time
Customer Service Representative Opportunity

We are seeking a skilled Customer Service Representative to join our Personal Lines team in Ontario. As a key member of our team, you will provide exceptional customer service, ensuring that our clients receive the highest level of support and satisfaction.

Key Responsibilities:
  • Provide legendary service to clients, ensuring their needs are met and exceeded.
  • Communicate with clients to process policy changes, additions, and deletions.
  • Process transactions and renewals accurately and efficiently.
  • Provide quotations and estimates to clients on premiums and coverage.
  • Communicate with insurance company personnel as required.
Requirements:
  • Exceptional customer service and communication skills.
  • Ability to work effectively in a fast-paced environment.
  • Willingness and eligibility to obtain a RIBO license.
What We Offer:
  • Dedication to investing in employee development and education reimbursement.
  • A supportive and inclusive culture that values diversity.
  • A competitive employee benefits package, including health, dental, and pension plans.
  • Access to ongoing training and development opportunities.

McDougall Insurance and Financial is an equal opportunity employer, committed to finding individuals who are passionate about their work and treat others with dignity and respect.



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