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Restaurant Operations Manager

2 months ago

Banff, Alberta, Canada Earl's Restaurant (Banff) Ltd Full time
Job Summary

We are seeking a highly skilled Restaurant Manager to join our team at Earl's Restaurant (Banff) Ltd. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Budget Management: Analyze and optimize our restaurant's budget to maximize profits and minimize costs.
  • Staff Supervision: Lead and motivate a team of over 20 staff members, providing guidance and support to ensure excellent service delivery.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner, ensuring a positive dining experience.
  • Negotiations: Negotiate with clients for catering and facility use, building strong relationships and driving revenue growth.
  • Regulatory Compliance: Ensure adherence to health and safety regulations, maintaining a clean and safe environment for customers and staff.
Requirements
  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 1-2 years.
  • Experience: 2-3 years of experience in a restaurant management role.
  • Certifications: Responsible Beverage Service Certificate and ProServe program.
Work Environment

Our restaurant operates in a fast-paced environment, requiring strong attention to detail and the ability to work under pressure. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.