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Training Courseware Developer

2 months ago

Golden Horseshoe, Canada Harris Geospatial Solutions Full time

About Harris Geospatial Solutions

Harris Geospatial Solutions is a leading provider of advanced optical sensor and targeting systems for global defense and military sectors, National Security, Search & Rescue, and Airborne law enforcement agencies.

About the Role

This role is responsible for developing, organizing, and delivering technical training courseware and related materials in support of customers and/or company employees. The ideal candidate will work with customer and functional organizations to establish course content and objectives, prepare lesson plans from engineering documentation, field service requirements, or software documentation, and ensure course material reflects current product features.

Key Responsibilities

  • Develop and maintain technical training courseware for Wescam Customer Service Training.
  • Design and develop various mobile training platforms, including iOS, Android, and Windows.
  • Provide technical interface support for the MX-Sim/MX-Emulator products.
  • Collaborate with trainers, focus groups, and Subject Matter Experts (SMEs) to develop training course material.
  • Integrate and maintain eLearning and custom eLearning missions onto the MX-Sim and MX-Emulator.
  • Update and re-develop existing eLearning content to support new product updates, graphical interfaces, revised quiz and certification support, and other features.
  • Develop and maintain branding for eLearning courseware, including DVD labels, DVD cases, and guide inserts.
  • Deploy and maintain security software protection for eLearning products while meeting corporate IT security policies.
  • Create and maintain training material templates to aid in rapid creation of training materials and workbooks.
  • Develop and maintain animations for training courseware.
  • Ensure all training material is consistent with product specifications.
  • Edit and format videos in multiple formats for use in training courseware.
  • Interface with instructional staff, Logistics Engineering, Technical Publications, IT, Engineering, and Operations teams, as well as vendors and customers as required.
  • Recommend new technology solutions for delivering training materials.

Required Capabilities

  • Knowledge of electro-optical/infrared imaging systems technology and equipment is preferred, with training available for the right candidate.
  • Proficient knowledge of graphic design systems, such as InDesign, Illustrator, and Photoshop, and methods for creating print-ready production pieces.
  • Proficient level of programming in eLearning development systems, such as Adobe Flash, Dreamweaver, and the Adobe Creative Suite, including Adobe Captivate.
  • Proficient with VBS2 VTK for mission development, as well as scripting and model design.
  • Experience in developing iOS, Android, and Windows mobile applications is highly desirable.
  • Proficiency in one or more of the following web development systems: HTML5/CSS3, Javascript, XML.
  • Knowledge of product technical support processes from development to troubleshooting, modifications, and recommendations.
  • Proficiency in 3D modeling software is desirable.
  • Expertise in the use of video and audio editing software.
  • Excellent organizational skills.
  • Good communication and people skills.
  • Proficient user of MS Office products.
  • Meets the requirements of the Controlled Goods Registration Program and is eligible for a Canadian government security clearance.

Desired Education and Experience

  • Degree in a related program of study and minimum 2 years' relevant technical experience; or equivalent combination of education and experience.
  • 2+ years in a similar courseware design role.
  • Knowledge of adult training principles, concepts, and instructional methods would be an asset.
  • Experience working with Learning Management Systems (LMS) is preferred.
  • A technical background (electro-optical/infrared ideally, mechanical, electronics).
  • Experience in a PC-based environment.