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Quality Improvement Specialist

2 months ago


Surrey, British Columbia, Canada Fraser Health Full time
Job Summary

We are seeking a highly skilled Quality Improvement Representative to join our Workforce Optimization Staffing Services team at Fraser Health. This role is responsible for reviewing the structure and provision of staffing/scheduling services to ensure high-quality service delivery.

Key Responsibilities
  • Supports learning needs assessments and develops learning plans for staff
  • Assesses and implements service needs, including new unit development and modifications to existing units
  • Conducts regular quality audits on staffing services systems and processes
  • Plans and schedules educational activities and tracks attendance
  • Collaborates with Staffing Services Leaders to ensure clinical managers adhere to best practices and collective agreement requirements
  • Evaluates and monitors statistical reporting and performance metrics
  • Develops and implements process changes for workflow and staffing levels
Requirements
  • Graduation of a two-year diploma program in administration, supplemented by three years of related experience, or an equivalent combination of education, training, and experience
  • Demonstrated leadership practices, including clear, caring, and courageous leadership
  • Experience with computer and staffing software programs, as well as staffing services and collective agreement provisions
What We Offer

Fraser Health is committed to creating a workplace culture that is centered around patients, clients, and residents, and their families. We offer a collaborative and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.