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Retail Operations Leader
3 months ago
Key Responsibilities:
- Guide your retail team to prioritize essential financial metrics such as revenue, conversion rates, operational hours, and inventory management.
- Ensure exceptional customer satisfaction through outstanding service delivery.
- Effectively mentor, coach, and enhance your team's skills through Northern's Comprehensive Sales Training Program.
- Recruit, nurture, and inspire a high-performing sales workforce.
- Oversee all facets of cost management to optimize profit potential.
- Uphold visual merchandising standards to reinforce the sales strategy.
Required Qualifications:
- 1-3 years of experience in retail management within a specialty store, ideally in the apparel sector.
- Demonstrated ability to lead a results-driven sales team.
- Strong leadership and coaching capabilities.
- Comprehensive understanding of retail financial principles and the ability to identify personal contributions to sales performance.
- Proven track record in recruiting, selecting, and developing top-tier associates.
- Exceptional customer service skills with both internal and external stakeholders.
- Some post-secondary education, preferably in retail management or business.
