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Food Service Supervisor

2 months ago

Cambridge, Ontario, Canada TIM HORTONS Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at TIM HORTONS. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food products.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service staff, ensuring that they are working efficiently and effectively to meet customer demands.
    • Train staff in job duties, sanitation, and safety procedures to maintain a clean and safe working environment.
  • Food Quality and Safety
    • Ensure that food and service meet quality control standards, adhering to health and safety regulations.
    • Estimate ingredient and supplies required for meal preparation, minimizing waste and optimizing inventory.
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner, ensuring that their needs are met.
  • Administrative Tasks
    • Prepare and submit reports on sales, stock, and other relevant metrics to inform business decisions.
    • Prepare budget and cost estimates to ensure efficient resource allocation.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 7 months to less than 1 year of experience in a food service supervisory role.
  • Skills
    • Strong leadership and communication skills.
    • Ability to work under pressure and maintain attention to detail.
    • Knowledge of food safety and sanitation procedures.
Work Conditions and Physical Capabilities
  • Work under pressure in a fast-paced environment.
  • Ability to lift and move heavy objects, and stand for long periods.
Personal Suitability
  • Team player with a positive attitude.
  • Ability to work in a dynamic and changing environment.