Tax Professional

3 weeks ago

Toronto, Ontario, Canada Intuit Full time
Job Title: Tax Accountant

Are you a highly motivated and experienced tax professional looking for a new challenge? Do you have excellent communication skills and a passion for helping others? We're seeking a talented Tax Accountant to join our team at Intuit, a leading provider of tax preparation software.

About the Role:

We're looking for a skilled Tax Accountant to provide expert guidance and support to our customers as they navigate the TurboTax Live experience. As a Tax Accountant, you'll play a critical role in enhancing our brand by delighting our customers and empowering them to prepare their taxes.

Key Responsibilities:

  • Provide tax guidance for personal tax returns in a remote, seasonal, and customer-facing position
  • Collaborate with customers to prepare and/or review their tax return to ensure accuracy and compliance
  • Research and troubleshoot tax and technical questions while communicating directly with customers
  • Provide a full-service experience to prepare, review, and file customer returns with the CRA and/or assist customers via tax advice and guidance on required documents
  • Research tax regulations to provide accurate advice on how to maximize customers' tax returns
  • Create high-quality customer interactions and experiences that instill confidence using deep customer empathy and in-depth tax knowledge and expertise

Requirements:

  • Minimum of 3+ years of paid professional tax preparation experience utilizing professional tax preparation software
  • Minimum of 125 tax returns prepared per tax season for the last 3 years
  • Experience preparing and filing end-to-end customer personal returns consisting of a variety of topics, including employment, self-employment, rental, investments, T1135, foreign income, and all credits/deductions
  • Have a current and active CRA RepID (representative identifier) to allow your use of the CRA Represent a Client service
  • Working knowledge of tax laws and tax concepts
  • Superior critical thinking and problem-solving skills
  • Excellent written and verbal communication skills
  • Highly technical and comfortable with Windows, Mac, and mobile platforms, as well as G-suite applications (Google Docs, Google Sheets, etc.)
  • Flexibility in availability and scheduling
  • Strong customer service and customer experience acumen
  • Knowledge/experience preparing Quebec Tax (TP1) returns is considered an asset
  • Bilingual proficiency (English and French + read, write, speak) is considered a strong asset
  • Experience providing support in a contact center environment is considered an asset

What We Offer:

  • A competitive salary and benefits package
  • The opportunity to work with a leading provider of tax preparation software
  • A dynamic and supportive team environment
  • Professional development opportunities

How to Apply:

If you're a motivated and experienced tax professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications.

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