Operations Manager

1 month ago


Saskatoon, Saskatchewan, Canada The Brick Full time

About the Role

The Brick is seeking a highly motivated and customer-focused Operations Supervisor to join our team. As a key member of our management team, you will be responsible for maintaining excellence in store merchandising, detail, and customer service.

Key Responsibilities

  • Maintain high standards of store appearance and customer service
  • Recruit, train, and develop staff through coaching and performance appraisals
  • Handle customer complaints and resolve issues in a timely and professional manner
  • Ensure accurate and efficient data entry and inventory management
  • Control and report on accounts receivable and payable
  • Implement and ensure compliance with company policies and procedures

Requirements

  • High school diploma or equivalent; post-secondary education an asset
  • 2+ years of customer service or sales experience
  • Previous retail supervisory or senior associate experience an asset
  • Proven track record in customer service, operations, and merchandising
  • Excellent communication and problem-solving skills
  • Ability to work flexible hours, including evenings and weekends

Why The Brick?

  • Competitive compensation package
  • Comprehensive benefits package, including health, dental, and paramedical services
  • Opportunities for career growth and development
  • Employee discounts

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