Food Service Professional

1 month ago


Jasper, Canada Mad Grizzly Bistro Bar Full time
Job Title: Food and Beverage Server

Mad Grizzly Bistro Bar is seeking a skilled Food and Beverage Server to join our team. As a Food and Beverage Server, you will be responsible for providing exceptional customer service, ensuring a positive dining experience for our guests.

Key Responsibilities:
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: Experience an asset
Work Site Environment:
  • Noisy
  • Odours
  • Outdoors
Work Setting:
  • Restaurant
  • Bistro
Tasks:
  • Must be of legal age to mix and serve alcoholic beverages
  • Address customers' complaints or concerns
  • Prepare and serve specialty food at customers' tables
  • Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
  • Describe menu items including daily specials for customers
  • Enforce provincial/territorial liquor legislation and regulations
  • Advise on menu selections
  • Balance cash and record sales
  • Clear and clean tables, trays and chairs
  • Describe and advise on wine selection
  • Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
  • Order and maintain inventory of wines and wine glassware
  • Serve food and beverages
  • Take orders and relay to kitchen and bar staff
  • Assist clients/guests with special needs
  • Provide customer service
Certificates, Licences, Memberships, and Courses:
  • ProServe program
Computer and Technology Knowledge:
  • Electronic cash register
  • Point of sale system
Security and Safety:
  • Criminal record check
Work Conditions and Physical Capabilities:
  • Fast-paced environment
  • Handling heavy loads
  • Physically demanding
  • Standing for extended periods
  • Work under pressure
Weight Handling:
  • More than 45 kg (100 lbs)
Personal Suitability:
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Initiative
  • Organized
  • Reliability
  • Team player
Health Benefits:
  • Health care plan
  • Vision care benefits
Financial Benefits:
  • Gratuities
  • Group insurance benefits
Other Benefits:
  • Paid time off (volunteering or personal days)
Support for Newcomers and Refugees:
  • Participates in a government or community program or initiative that supports newcomers and/or refugees
Support for Indigenous People:
  • Participates in a government or community program or initiative that supports Indigenous people


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