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Aquatics Program Manager
2 months ago
We are seeking a highly motivated and experienced Aquatics Program Manager to join our team at the YMCA of Greater Vancouver. As a key member of our aquatics team, you will be responsible for leading the development and implementation of aquatic programs, ensuring a safe and enjoyable experience for our members and participants.
Key Responsibilities- Develop and implement strategies to achieve and sustain program growth for aquatic programming
- Ensure the provision of a safe aquatic environment through the hiring, supervision, and training of lifeguards, instructors, and volunteers
- Perform service standards and provide leadership through direct service delivery, with a focus on program quality and participant engagement
- Identify resource needs and liaise with Recruitment for hiring of new staff
- Provide role and program-specific orientation and training to new employees and volunteers
- Coach, develop, and support employees and volunteers to achieve excellence in service delivery
- Provide ongoing management of employee and volunteer performance and complete reviews within required process timeframes
- Deal with performance issues using the required steps in the discipline process, up to and including termination
- Participate in branch/program planning sessions and assist with the development and implementation of program plans and materials, ensuring compliance with Association/legislative requirements
- Assist in preparation of program operating budget and ensure program is delivered within budget
- Attend staff meetings, planning sessions, and training events as required
- Explore and develop community partnership opportunities with the goal of increasing the breadth of YMCA programs and services
- Communicate with program participants and/or stakeholders to ensure service delivery standards are being met
- Promote philanthropy through the YMCA's annual Community Campaign
- Minimum 3 years progressive, results-oriented, customer service, and supervisory experience
- Post-secondary education in a related field
- Demonstrated achievement in implementing service standards
- Current Standard First Aid and CPR-C & AED certificate
- Access to a vehicle or ability to travel within the Lower Mainland and Fraser Valley
- Successful candidates will be required to provide a current and satisfactory Criminal Reference Check/Vulnerable sector Search
- 3 professional references
The YMCA of Greater Vancouver is a leading charity that provides vital community services, including health and fitness facilities, childcare centers, and camps. We are committed to creating an inclusive and accessible environment where all members of our community feel valued, respected, and supported.
We are seeking a highly motivated and experienced Aquatics Program Manager to join our team. If you are passionate about delivering high-quality aquatic programs and services, we encourage you to apply.
