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Operations Supervisor

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Terrebonne, Quebec, Canada McDonald's Full time
About the Role

We are seeking a highly motivated and experienced Restaurant Leader to join our team. As a Restaurant Leader, you will be responsible for leading a team of managers and team members to deliver exceptional customer service and drive sales growth.

Key Responsibilities
  • Team Management: Inspire and motivate your team to achieve their best, building a positive and inclusive work environment that fosters growth and development.
  • Customer Service: Ensure that every customer interaction is exceptional, providing a welcoming and friendly experience that meets our high standards.
  • Operations: Maintain a clean, healthy, and safe work environment, ensuring compliance with our recognized cleanliness methodology.
  • Sales and Profitability: Drive sales growth and increase profitability through effective inventory management, pricing strategies, and promotional activities.
  • Community Involvement: Participate in local events and initiatives that positively impact our community, promoting our brand and values.
Requirements
  • Leadership Experience: Proven track record of leading teams and driving results in a fast-paced environment.
  • Customer Service: Excellent customer service skills, with a focus on delivering exceptional experiences.
  • Operations: Strong understanding of operations management, including inventory control, scheduling, and employee development.
  • Communication: Effective communication and interpersonal skills, with the ability to build strong relationships with team members, customers, and stakeholders.
About Us

McDonald's Canada is a leading food service company with a commitment to creating a diverse and inclusive work environment. We offer a range of benefits, including competitive compensation, opportunities for growth and development, and a positive work-life balance.