Key Holder

5 days ago

Burnaby, British Columbia, Canada MAC Full time
Key Holder - Part Time - MAC Metropolis FSS

Job Summary

We are seeking a highly motivated and experienced Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth operation of our store. As a Key Holder, you will be responsible for leading by example, modeling the behaviors that the sales team needs to demonstrate to provide exceptional customer service and achieve sales targets.

Key Responsibilities

  • Lead by example, modeling behaviors that the sales team needs to demonstrate to provide exceptional customer service
  • Use coaching and mentoring skills to support the sales team in achieving sales and customer service targets
  • Carry out essential start and end of day cash reconciliation
  • Open and close the store on a rotational basis
  • Provide inspirational, authentic, and personalized customer service

Requirements

  • Proven retail experience, preferably within cosmetics
  • Ability to provide inspirational, authentic, and personalized customer service
  • Previous retail operations experience, including cash reconciliation and opening and closing the store, is desirable
  • Previous supervisory experience, including coaching/mentoring others to achieve sales and customer service targets, is desirable
  • Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment
  • Previous experience with retail point-of-sale software

What We Offer

Anticipated Hourly Range: $18.85 to $28.30 (Depending on qualifications, skills, experience, and/or budget)

The Estée Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays, and vacation time. In addition, the Company maintains highly competitive incentive compensation programs (role eligibility may vary based on terms of the respective plan(s)). You may be eligible to participate in the applicable Commission/Bonus Plan, under the plan guidelines in effect at the time of hire. Additional details regarding the commission plan will be provided as part of your onboarding.

Equal Opportunity Employer

We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Accommodations for job applicants with disabilities are available on request.

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