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Luxury Lounge Service Attendant

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Toronto, Ontario, Canada Accor Full time
Accor - Gold Lounge Service Attendant

Become a valued member of our team at Accor, where we pride ourselves on delivering the highest standards of personalized luxury service. As a Gold Lounge Service Attendant, you will play a crucial role in providing exceptional service in our exclusive lounge, ensuring that every guest enjoys a memorable and welcoming experience.

Key Responsibilities:
  • Provide tailored service to each guest while adhering to the Gold Lounge standards.
  • Enhance the guest experience by using their names and sharing in-depth knowledge of lounge offerings and local attractions.
  • Maintain professionalism and discretion, particularly with distinguished guests.
  • Exemplify the Accor brand's dedication to excellence in every interaction.
  • Assist with the replenishment of food and beverages while ensuring cleanliness and organization within the lounge.
Required Qualifications:
  • Availability for flexible scheduling, including weekends and holidays.
  • Possession of a valid Smart Serve certification.
  • Prior experience in luxury service is preferred.
  • Education in hospitality is considered an asset.