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Information Technology Systems Administrator
3 months ago
Mennonite Economic Development Associates (MEDA) is seeking an Information Technology Systems Administrator to enhance our dedicated and skilled Information Technology Services team, contributing to our mission of developing business solutions to alleviate poverty.
Our organization is grounded in Mennonite business principles and faith-based values, aligning with the global objectives of the UN Sustainable Development Goals. We believe that business solutions serve as effective interventions to combat poverty. Through a market-systems approach and strategic collaborations, MEDA facilitates access to finance and offers business and technical expertise to establish transformative agri-food market systems that generate decent employment opportunities, enabling traditionally marginalized groups to actively participate in a sustainable economy. MEDA welcomes individuals who resonate with our values and are eager to support our mission.
Position Overview
The Information Technology Systems Administrator will oversee the health and maintenance of MEDA's Office 365 environment along with all associated technologies. You will also manage the lifecycle of workstations and other end-user technologies for MEDA staff globally, from procurement to asset disposal.
Collaborating closely with MEDA's business units, you will configure and maintain SAAS-based systems and facilitate interconnectivity among them using a standardized methodology. As the primary IT contact, you will provide guidance on all technical challenges. Additionally, you will be responsible for creating and updating standard operating procedures and documentation.
- Job Status: Full-Time
- Location: Hybrid work arrangement
- Annual Salary Range: CAD $65,550
Key Responsibilities
User and Email Management
Oversee user accounts, groups, permissions, and email configurations within Office 365 and other systems.
Security and Compliance
Implement security protocols, ensure compliance, and manage data protection. Conduct periodic security audits as required and provide support for privacy-related issues.
Application and System Maintenance
Administer Office 365 applications, ensuring systems are current and perform routine maintenance as necessary.
Workstation and Technology Lifecycle Management
Manage the complete lifecycle of workstations and other end-user technologies for staff globally, from procurement to asset disposal.
Support and Training
Deliver technical support and training to users for workstations, Office 365 tools, SAAS applications, and other technologies.
Integration
Collaborate with external vendors and service providers to integrate third-party services and applications. Advocate for and guide the effective use of technologies across the organization.
Additional duties may be assigned as required.
Qualifications
Education: Post-secondary education in Information Technology, Computer Science, or a related field.
Experience: A minimum of 4-6 years of proven experience in IT support, systems administration, or a related role.
Additional Skills:
- Alignment with MEDA's mission, vision, and values.
- Extensive proficiency in Microsoft 365 applications.
- Strong decision-making, problem-solving, and organizational abilities.
- Security-focused mindset to ensure vigilance and compliance.
- Technical proficiency, resourcefulness, and adaptability.
- Demonstrated experience in providing excellent customer service, with strong communication and interpersonal skills.
- Commitment to ongoing learning and professional development.
MEDA is an equal opportunity employer, and accommodations are available throughout the recruitment process. We encourage applicants requiring accommodations to communicate their needs in advance.
