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Wire Transfer Operations Specialist

3 months ago

Toronto, Ontario, Canada Scotiabank Full time

Key Responsibilities:

  • Champion a client-centric approach within the team to enhance customer relationships and utilize the broader resources and expertise of the Bank.
  • Ensure the accurate and timely verification of wire transfer instructions, adhering to established protocols for both electronic and manual submissions. Possess in-depth knowledge of wire payment formats to swiftly identify and rectify any discrepancies.
  • Actively engage in initiatives aimed at process enhancement and quality assurance for ongoing improvement.
  • Manage daily operations efficiently, contributing to all payment queues to facilitate prompt execution of transactions.
  • Resolve inconsistencies and operator errors, while participating in the development of best practices to elevate customer satisfaction.
  • Integrate the Bank's risk management framework into daily operations and decision-making processes.
  • Foster a high-performance culture within the team, ensuring compliance with operational risk, regulatory standards, and anti-money laundering guidelines.
  • Implement a strategic approach to talent management that attracts, retains, and develops team members, promoting an inclusive and supportive work environment.

Qualifications:

  • Comprehensive understanding of the Bank's operational and administrative frameworks to address daily challenges effectively.
  • In-depth knowledge of payment regulations, particularly those governing both domestic and international wire transfers.
  • Exceptional communication skills, both written and verbal.

Why Scotiabank?

At Scotiabank, we are committed to fostering an environment where every employee can thrive and contribute to their fullest potential. We prioritize diversity and inclusion, ensuring that all team members feel valued and respected.

Benefits:

We offer a range of flexible benefits designed to support your overall well-being, including financial, physical, and mental health resources tailored to your unique needs.