Customer Experience Lead
4 weeks ago
We are seeking a highly skilled and motivated Customer Experience Lead to join our team at Scotiabank. As a key member of our Retail Service team, you will be responsible for overseeing the performance of our Customer Experience Associates and Senior Customer Experience Associates.
Key Responsibilities:
- Lead and manage a team of Customer Experience Associates and Senior Customer Experience Associates
- Build strong customer relationships and deliver exceptional customer service
- Act as the Officer in Charge (OIC) for the branch as required, managing emergencies and customer escalations
- Contribute to the overall success of the branch by identifying opportunities to enhance the customer experience
- Assist with the implementation of new policies and procedures as a change management lead
Requirements:
- Excellent leadership skills, with the ability to coach and develop your team
- Strong customer service skills and previous experience managing a team of employees
- Excellent communication skills and availability to work a flexible schedule
- Previous banking experience is a strong asset, as is the ability to promote and demonstrate digital/self-service banking options
What We Offer:
- A rewarding career path with diverse opportunities for professional development
- A competitive compensation and benefits package
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
- An organization committed to making a difference in our communities
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Customer Experience Lead
3 weeks ago
Parry Sound, Canada Scotiabank Full timeAbout the Role We are seeking a highly skilled Customer Experience Lead to oversee our high-performing Retail Service teams. As a key member of our team, you will be responsible for leading and supporting our Customer Experience Associates, while championing Scotiabank's core values and culture. Key Responsibilities * Lead and manage a team of Customer...
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Customer Experience Lead
3 weeks ago
Parry Sound, Canada Scotiabank Full timeAbout the Role We are seeking a highly skilled Customer Experience Lead to oversee our high-performing Retail Service teams. As a key member of our team, you will be responsible for leading and supporting our Customer Experience Associates, while championing Scotiabank's core values and culture. Key Responsibilities * Lead and manage a team of Customer...
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Customer Experience Lead
1 month ago
Parry Sound, Canada Scotiabank Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Experience Lead to join our team at Scotiabank. As a key member of our Retail Service team, you will be responsible for overseeing the performance of our Customer Experience Associates and Senior Customer Experience Associates.Key Responsibilities:Lead and manage a team of Customer...
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Customer Experience Lead
3 weeks ago
Parry Sound, Canada Scotiabank Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Experience Lead to join our team at Scotiabank. As a key member of our Retail Service team, you will be responsible for overseeing the performance of our Customer Experience Associates and Senior Customer Experience Associates.Key Responsibilities:Lead and manage a team of Customer...
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Customer Experience Lead
3 weeks ago
Parry Sound, Canada Scotiabank Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Experience Lead to join our team at Scotiabank. As a key member of our Retail Service team, you will be responsible for overseeing the performance of our Customer Experience Associates and Senior Customer Experience Associates.Key Responsibilities:Lead and manage a team of Customer...
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Customer Experience Lead
1 month ago
Parry Sound, Canada Scotiabank Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Experience Lead to join our team at Scotiabank. As a key member of our Retail Service team, you will be responsible for overseeing the performance of our Customer Experience Associates and Senior Customer Experience Associates.Key Responsibilities:Lead and manage a team of Customer...
-
Customer Experience Lead
3 weeks ago
Parry Sound, Canada Scotiabank Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Experience Lead to join our team at Scotiabank. As a key member of our Retail Service team, you will be responsible for overseeing the performance of our Customer Experience Associates and Senior Customer Experience Associates.Key Responsibilities:Lead and manage a team of Customer...
-
Customer Experience Lead
3 weeks ago
Parry Sound, Canada Scotiabank Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Experience Lead to join our team at Scotiabank. As a key member of our Retail Service team, you will be responsible for overseeing the performance of our Customer Experience Associates and Senior Customer Experience Associates.Key Responsibilities:Lead and manage a team of Customer...
-
Customer Experience Lead
3 weeks ago
Parry Sound, Canada Scotiabank Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Experience Lead to join our team at Scotiabank. As a key member of our Retail Service team, you will be responsible for overseeing the performance of our Customer Experience Associates and Senior Customer Experience Associates.Key Responsibilities:Lead and manage a team of Customer...
-
Customer Experience Lead
3 weeks ago
Parry Sound, Canada Scotiabank Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Experience Lead to join our team at Scotiabank. As a key member of our Retail Service team, you will be responsible for overseeing the performance of our Customer Experience Associates and Senior Customer Experience Associates.Key Responsibilities:Lead and manage a team of Customer...
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Customer Experience Manager
1 month ago
Parry Sound, Canada Scotiabank Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Lead to oversee our high-performing Retail Service teams at Scotiabank. As a key member of our team, you will be responsible for leading and supporting our Customer Experience Associates, while championing our core values and culture.Key ResponsibilitiesLead and manage a team of Customer...
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Customer Experience Manager
1 month ago
Parry Sound, Canada Scotiabank Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Lead to oversee our high-performing Retail Service teams at Scotiabank. As a key member of our team, you will be responsible for leading and supporting our Customer Experience Associates, while championing our core values and culture.Key ResponsibilitiesLead and manage a team of Customer...
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Customer Experience Manager
2 weeks ago
Parry Sound, Canada Scotiabank Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Experience Lead to join our team at Scotiabank. As a key member of our Retail Service team, you will be responsible for overseeing the performance of our high-performing teams and championing our core values and culture.Key ResponsibilitiesLead and manage a team of Customer Experience...
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Customer Experience Manager
2 weeks ago
Parry Sound, Canada Scotiabank Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Experience Lead to join our team at Scotiabank. As a key member of our Retail Service team, you will be responsible for overseeing the performance of our high-performing teams and championing our core values and culture.Key ResponsibilitiesLead and manage a team of Customer Experience...
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Customer Experience Manager
1 month ago
Parry Sound, Canada Scotiabank Full timeAbout the RoleKey Responsibilities:Lead and manage a high-performing team of Customer Experience Associates and Senior Customer Experience Associates.Build strong relationships with customers and deliver exceptional customer service.Act as the Officer in Charge (OIC) for the branch, managing emergencies and customer escalations.Contribute to the overall...
-
Customer Experience Manager
1 month ago
Parry Sound, Canada Scotiabank Full timeAbout the RoleKey Responsibilities:Lead and manage a high-performing team of Customer Experience Associates and Senior Customer Experience Associates.Build strong relationships with customers and deliver exceptional customer service.Act as the Officer in Charge (OIC) for the branch, managing emergencies and customer escalations.Contribute to the overall...
-
Customer Experience Manager
4 weeks ago
Parry Sound, Canada Scotiabank Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Experience Lead to join our team at Scotiabank. As a key member of our Retail Service team, you will be responsible for overseeing the performance of our high-performing teams and ensuring that our customers receive exceptional service.Key Responsibilities:Lead and manage a team of...
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Customer Experience Manager
4 weeks ago
Parry Sound, Canada Scotiabank Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Experience Lead to join our team at Scotiabank. As a key member of our Retail Service team, you will be responsible for overseeing the performance of our high-performing teams and ensuring that our customers receive exceptional service.Key Responsibilities:Lead and manage a team of...
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Customer Experience Manager
5 days ago
Parry Sound, Canada Scotiabank Full timeAbout the RoleAs a Customer Experience Lead at Scotiabank, you will be responsible for overseeing high-performing Retail Service teams. Our priority is to help customers achieve their financial goals by delivering exceptional customer service and building strong relationships.Key ResponsibilitiesLead and manage a team of Customer Experience Associates and...
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Customer Experience Manager
1 month ago
Parry Sound, Canada Scotiabank Full timeAbout the RoleKey Responsibilities:Lead and manage a high-performing team of customer-facing professionals.Develop and implement strategies to enhance customer experience and drive business growth.Act as the Officer in Charge (OIC) for the branch, managing emergencies and customer escalations.Contribute to the overall success of the branch by identifying...
