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Restaurant Operations Manager

2 months ago


West Vancouver, British Columbia, Canada Wooden Fish Restaurant Full time
Job Summary

We are seeking a highly skilled Restaurant Supervisor to join our team at Wooden Fish Restaurant. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our kitchen and ensuring that our high standards of quality and service are consistently met.

Key Responsibilities
  • Operations Management
    • Develop and implement efficient systems and procedures to manage kitchen operations, including inventory control, food preparation, and staff supervision.
    • Monitor and control food costs, labor costs, and other expenses to ensure profitability.
  • Staff Supervision
    • Supervise and train kitchen staff, including cooks, dishwashers, and other support staff, to ensure they are meeting our high standards of quality and service.
    • Provide coaching and feedback to staff to improve performance and address any issues or concerns.
  • Customer Service
    • Ensure that all customers receive exceptional service and that their needs are met in a timely and efficient manner.
    • Address any customer complaints or concerns in a professional and courteous manner.
  • Inventory Management
    • Manage inventory levels and ensure that all necessary supplies are ordered and stocked in a timely manner.
    • Monitor and control inventory costs to ensure profitability.
  • Reporting and Analysis
    • Prepare and submit regular reports on kitchen operations, including sales, inventory, and labor data.
    • Analyze data to identify trends and areas for improvement and make recommendations for changes to operations.
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Work Experience
    • 1 year to less than 2 years of experience in a similar role
  • Personal Qualities
    • Excellent communication and interpersonal skills
    • Ability to work well under pressure and meet deadlines
    • Strong problem-solving and analytical skills
    • Ability to lead and motivate a team
Working Conditions
  • Work Setting
    • Restaurant
  • Work Schedule
    • 40 hours per week
  • Language
    • English