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Corporate Travel Sales Executive
2 months ago
Create unforgettable experiences that resonate.
At Shangri-La Vancouver, we embody elegance and tranquility, offering a serene retreat in the heart of a bustling city. Our prestigious hotel, recognized with the Forbes Five-Star and AAA Five Diamond accolades, serves as a premier destination for discerning travelers.
We are on the lookout for a Sales Manager specializing in Corporate Travel & Groups to enhance our esteemed team. This pivotal role involves comprehensive account management aimed at achieving strategic sales objectives, particularly focusing on group travel arrangements (10 rooms or more). The ideal candidate will demonstrate self-motivation, exceptional communication skills, and a proactive approach to acquiring new business opportunities for Shangri-La Vancouver.
COMPENSATION PACKAGE : 75K - 85K (incentive eligible position)
KEY RESPONSIBILITIES
- Uphold the highest standards of luxury service, ensuring an exceptional sales experience for both guests and colleagues.
- Collaborate closely with the events team to optimize the use of meeting spaces for group functions and catering events.
- Exhibit creativity and a strong commitment to achieving sales goals while embodying gracious hospitality.
- Contribute to the development of sales strategies and execute initiatives to meet or surpass sales targets, focusing on securing corporate and luxury group bookings.
- Identify and prioritize new account prospects, leveraging market insights and networking opportunities for both immediate and long-term growth.
- Implement effective sales and marketing strategies to achieve and exceed sales objectives.
- Manage key corporate accounts and travel agencies, ensuring successful navigation through the RFP process.
- Communicate the luxury value proposition through presentations, familiarization trips, site inspections, and participation in industry events.
- Engage in sales missions, conferences, and promotional activities both domestically and internationally.
- Foster strong relationships with Shangri-La's Regional Sales Offices and sister properties to facilitate cross-selling opportunities.
- Cultivate strong client relationships, ensuring a luxurious experience throughout the sales process.
- Prepare and deliver timely reports to the Director of Sales and Marketing, including insights on market trends and competitive analysis.
- Maintain open communication with all hotel departments, participating in regular sales and revenue meetings.
- Keep accurate sales records, including detailed action plans and reports.
- Represent the hotel professionally at community and industry events.
- Ensure adherence to all hotel policies, standards, and core values.
- Undertake additional responsibilities as required.
REQUIRED SKILLS:
- Strong understanding of the corporate travel market and effective sales strategies.
- Results-oriented, self-motivated, and driven to exceed sales targets.
- Exceptional relationship management skills with a positive and lasting impression.
- Goal-oriented with excellent organizational and time management abilities.
- Demonstrates emotional maturity and embodies core values of respect and humility.
- Team player with a friendly demeanor, fostering a respectful work environment.
- Excellent verbal and written communication skills in English.
- High ethical standards and professionalism.
- Proficient in Windows-based technology and systems.
IDEAL CANDIDATE QUALIFICATIONS:
- Minimum of 2 years of relevant sales experience with proven results.
- Experience in a luxury brand environment is advantageous.
- Familiarity with the Vancouver market is preferred.
- Strong interpersonal and presentation skills are essential.
- Willingness to travel internationally for trade shows and conferences.
- Must possess a valid passport without restrictions.
SHANGRI-LA VANCOUVER COLLEAGUE BENEFITS
We are dedicated to enhancing the well-being of our colleagues through various privileges, including:
- Access to discounted stays at over 100 Shangri-La Hotels and Resorts.
- Special discounts on food and beverage offerings.
- Wellness journey discounts at CHI, The Spa.
- Exclusive discounts on theatre, cinema, and retail partners.
- Special pricing on luxury bedding products.
- Opportunities for bonuses through event leads and referrals.
- Participation in recognition events celebrating team achievements.
- Ongoing professional development through an education reimbursement program.
- Discounted monthly parking options.
- Comprehensive health, dental, and vision benefits for eligible colleagues and their families.
- Retirement savings plans with employer contributions.
ABOUT SHANGRI-LA HOTELS AND RESORTS
- Established in luxury since 1971, with a global presence across various continents.
- Sister brands include Traders Hotels, Kerry Hotels, and JEN Hotels.
- CHI, The Spa at Shangri-La offers holistic treatments inspired by Asian traditions.
Shangri-La Vancouver is committed to fostering a diverse and inclusive workplace, valuing talent from all backgrounds.
We invite you to explore our promotional video for a glimpse into our vibrant culture.
