Business Operations Coordinator

4 weeks ago


Hamilton, Ontario, Canada Hamilton Health Sciences Full time

Job Summary

Hamilton Health Sciences is seeking a skilled Business Clerk to provide clerical, administrative, and business support to patients, families, and healthcare teams. As a key member of our team, you will be responsible for ensuring the smooth operation of our healthcare services.

Key Responsibilities

  • Provide exceptional customer service to patients, families, and healthcare teams
  • Manage and maintain accurate and confidential patient records
  • Coordinate and schedule appointments, tests, and procedures
  • Process and manage patient billing and financial transactions
  • Develop and maintain effective relationships with healthcare teams and stakeholders
  • Stay up-to-date with changing healthcare policies, procedures, and regulations

Requirements

  • Grade 12 or equivalent
  • Graduate of a community college secretarial or office administration program or equivalent office experience
  • Emergency Department experience preferred
  • Medical Terminology Certificate 1 and 2 or demonstrated knowledge equivalent
  • Keyboarding 40 wpm
  • Proficiency in Meditech, MS Exchange, and MS Word
  • Mathematical skills related to patient billing
  • Effective communication, interpersonal, public relations, and problem-solving skills
  • Ability to set priorities and organize work accordingly
  • Ability to work in a fast-paced, rapidly changing environment

Guidelines

Hamilton Health Sciences is committed to creating a culture of patient and staff safety. All employees are expected to support our Mission, Vision, Values, and Values-Based Code of Conduct. We are an equal opportunity employer and will accommodate any needs under the Canadian Charter of Rights and Freedom, Accessibility for Ontarians with Disabilities Act, and the Ontario Human Rights Code.



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