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Bilingual Claims Representative
2 months ago
We are seeking a highly skilled and experienced Claims Representative to join our team at Securian Canada. As a key member of our claims service team, you will be responsible for handling customer inquiries, processing claims, and providing exceptional service to our clients.
Key Responsibilities- Customer Service: Respond to customer inquiries in a timely and professional manner, providing accurate and helpful information to resolve their claims-related issues.
- Claims Processing: Review and process claims in accordance with company policies and procedures, ensuring that all necessary documentation is complete and accurate.
- Communication: Maintain effective communication with customers, internal teams, and other stakeholders to ensure seamless claims processing and resolution.
- Language Skills: Fluency in English and French, with excellent written and verbal communication skills.
- Experience: Minimum 2 years of experience in a claims service role, preferably in a fast-paced environment.
- Technical Skills: Proficiency in Microsoft Office Suite and ability to learn company software.
- Soft Skills: Strong attention to detail, organizational skills, and ability to work in a team environment.
- Competitive Compensation: A competitive salary and benefits package, including flexible work arrangements and paid time off.
- Opportunities for Growth: Opportunities for professional growth and development, including training and education assistance.
- Diverse and Inclusive Work Environment: A diverse and inclusive work environment that values diversity, equity, and inclusion.
Securian Canada is a leading insurance provider in the Canadian Financial Institution and Association & Affinity markets. We offer insurance solutions built with genuine care, providing specialized experiences to those we serve. Our team is committed to helping Canadians and their families build secure tomorrows, and we're looking for talented individuals like you to join our team.
