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Dental Office Coordinator

2 months ago

Burnaby, British Columbia, Canada 123Dentist Full time
About the Role

We are seeking a highly skilled and experienced Dental Receptionist to join our team at 123Dentist. As a Dental Receptionist, you will be the first point of contact for patients and will be responsible for providing exceptional customer service and administrative support to our dental team.

Key Responsibilities
  • Provide exceptional customer service to patients and families
  • Manage front desk operations, including scheduling appointments and handling patient communications
  • Process patient payments and handle billing and insurance claims
  • Maintain accurate and up-to-date patient records and files
  • Assist with dental procedures and provide support to dental hygienists and dentists as needed
  • Stay up-to-date with dental practice management software and systems
Requirements
  • 2 years of experience as a Dental Receptionist or in a related administrative role
  • Completion of a Dental Administration Program or Certificate
  • Experience with dental practice management software, such as Tracker
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
About 123Dentist

123Dentist is Canada's largest majority dentist-owned network of dental practices, with over 400 locations nationwide and over 6,000 employees. We are committed to providing a long-term career in a growing network located in multiple communities across the country, at all levels of the industry.

What We Offer
  • Corporate-sponsored incentive programs, such as a phantom stock option plan for full-time employees
  • Full-time position status
  • Permanent employment
  • Group benefits
  • State-of-the-art technologies and equipment
  • Parking and transit accessibility
  • Opportunity for professional advancement
  • Team building activities and recognition through our monthly Ambassador program
  • Mentorship and training from highly skilled and experienced dental professionals