Site Operations Manager

4 weeks ago

Richmond, British Columbia, Canada Alpine Full time

Job Title: Site Supervisor

Location: Richmond, BC - YVR Airport

Salary: $50,000 - $65,000 / year based on experience

To ensure a seamless hiring process, we recommend adding @alpineservices.ca to your list of safe senders.

Job Overview:

The Site Supervisor plays a crucial role in overseeing the scope of work at our client site, working closely with the Operations Manager and other Site Supervisor peers. As a key point of contact for the client, the Site Supervisor is responsible for managing employee performance, ensuring Alpine meets its contractual obligations, and identifying opportunities to increase productivity.

Key Responsibilities:

  • Participate in the hiring, training, scheduling, supervision, and performance management of employees
  • Provide coaching, feedback, and recognition to team members
  • Ensure a high degree of employee engagement and retention through strong leadership practices
  • Utilize technology, such as Dayforce and OrangeQC, to lead and manage team members
  • Ensure performance standards are met and complaints are addressed
  • Verify that scheduled hours and actual hours align with budget
  • Report maintenance issues and ensure follow-up

Requirements:

  • 5+ years of experience in a supervisory or management role
  • Work experience or knowledge of the Building Maintenance Service industry is required
  • Union experience is preferred
  • Demonstrated success in people management, either in a prior management role or equivalent experience
  • The ability to successfully pass a reliability clearance and criminal record check
  • Excellent communication skills with clients and stakeholders
  • Experience developing and fostering positive team environments
  • Excellent communication and the ability to have tough conversations
  • Strong emotional intelligence and maturity
  • Organized with strong follow-through
  • Great problem-solving skills

Working Conditions:

  • This is a large facility, and the Site Supervisor must be present in various areas throughout the shift
  • Reports to an Operations Manager
  • Manages Lead Hands and Cleaners

Interview Process:

  • Shortlisted candidates will be invited for a 10-minute phone discussion
  • 1st interview - 30-minute hiring manager interview
  • 2nd interview - 1-hour site visit
  • References

About Our Organization:

Alpine has grown to become one of Canada's leading janitorial and building maintenance service providers to over 2000 distinct facilities across Canada. Our commitment to excellence and passion to serve sets us apart. With a history spanning over 40 years, Alpine has been at the forefront of various innovative industry approaches and concepts. Our brand promise of Reflecting Excellence distinguishes us from others. We strive to always be the best, delivering on our promises and exceeding client and employee expectations.

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