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Customer Experience Coordinator

2 months ago

Lethbridge, Alberta, Canada Tim Hortons Full time

Opportunity Overview

At Tim Hortons, we're committed to delivering exceptional guest experiences. As an Assistant Manager, you'll play a key role in empowering and leading your team to achieve this goal.

Key Responsibilities

  • Lead a diverse team to deliver high standards of operation and exceptional guest experiences.
  • Manage team members with open communication and understanding, promoting a respectful team environment.
  • Support the Restaurant Owner and Restaurant Manager in running a successful business, leveraging your knowledge, skills, and long-term vision.
  • Train and coach team members to achieve and maintain Tim Hortons' high standards of operation.
  • Plan and execute methods to increase sales and achieve targeted costs, driving operational excellence.

Requirements

  • 1-2 years of quick service experience in a supervisory role.
  • Practical knowledge of recruiting, training, and coaching team members.
  • Strong operational experience and a passion for coaching and mentoring.
  • Ability to engage others and develop high performance within your team.

What We Offer

  • Flexible scheduling.
  • Employee meal discount.
  • Premium Rate of Pay.
  • Health Benefits.
  • Bonuses and Incentives.
  • Opportunity for growth.
  • Fast-paced work environment.