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Pharmacy Support Specialist

3 months ago


Thunder Bay, Ontario, Canada Neighbourly Pharmacy Full time

Position Title: Pharmacy Assistant

Location: North Bay, ON

Job Type: Part-Time

Company Overview:
Neighbourly Pharmacy is recognized as Canada's largest and rapidly expanding network of community pharmacies. With over 295 locations nationwide, we prioritize our patients and are dedicated to providing exceptional healthcare services with a personal touch in every community we serve. Our commitment to excellence has earned us recognition as one of Canada's Best Managed Companies. We believe that our employees are our greatest asset, and we are dedicated to supporting their professional development and career aspirations.

Role Overview:
As a Pharmacy Assistant, you will play a vital role in supporting pharmacists and pharmacy technicians in delivering top-notch pharmaceutical services to our patients. This entry-level position is perfect for individuals eager to gain experience in the healthcare sector while contributing to the smooth operation of the pharmacy. Your responsibilities will encompass a variety of tasks, including customer service, medication preparation, inventory oversight, and administrative support.

Key Responsibilities:

  • Customer Interaction: Welcome customers, manage phone inquiries, and provide information regarding medications and pharmacy services in a friendly and professional manner.
  • Prescription Management: Assist in the processing of prescription orders, which includes data entry, labeling, and packaging under the guidance of a pharmacist or pharmacy technician.
  • Medication Preparation: Accurately count, measure, and package prescription medications, adhering to established protocols and safety procedures.
  • Inventory Control: Receive and organize incoming shipments of medications and supplies. Monitor stock levels, conduct inventory rotations, and assist with audits as necessary.
  • Sanitation and Organization: Ensure the pharmacy area remains clean and organized, including medication shelves and workstations. Properly dispose of expired medications and hazardous materials in compliance with regulations.
  • Administrative Duties: Carry out clerical tasks such as filing, faxing, and scanning documents. Assist with processing insurance claims and managing prescription transfers as needed.
  • Regulatory Compliance: Follow all relevant laws, regulations, and pharmacy policies, ensuring privacy and confidentiality standards are met.
  • Additional Tasks: Support special projects, promotions, and events as directed by pharmacy management.
Qualifications:
  • Education: High school diploma or equivalent. Completion of a pharmacy assistant program or relevant healthcare certification is preferred but not mandatory.
  • Experience: Previous experience in a retail or healthcare environment is beneficial but not required. Comprehensive on-the-job training will be provided.
  • Communication Skills: Strong verbal and written communication abilities. Capable of interacting professionally with customers and colleagues.
  • Attention to Detail: High level of accuracy and attention to detail in tasks such as medication counting and labeling.
  • Organizational Skills: Effective at managing multiple tasks and prioritizing workload in a dynamic environment.
  • Computer Skills: Basic proficiency in computer applications, including Microsoft Office and pharmacy software systems (training will be provided).
  • Team Collaboration: Ability to work effectively with pharmacy staff and contribute positively to a team-oriented atmosphere.
  • Flexibility: Willingness to work varied hours, including evenings, weekends, and holidays, based on pharmacy operational needs.
Working Conditions:
  • This is a part-time role, with typical working hours ranging from 20-24 hours per week.
  • The position may require prolonged periods of standing and occasional lifting of moderate-weight items.
  • Work shifts may include evenings, weekends, and holidays, depending on pharmacy operational hours.
Neighbourly Pharmacy is an equal opportunity employer. We are committed to providing accessibility and equality to all job applicants, staff, and customers. Accommodations are available upon request for applicants with disabilities during the recruitment and assessment process and upon hiring.

While we appreciate all applications, only those selected for interviews will be contacted.

Apply Now
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