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Sales Operations Supervisor
3 months ago
As a Sales Supervisor at A-STAR VINYL WINDOW SYSTEM LTD., you will play a pivotal role in overseeing the sales team and ensuring operational excellence. Your leadership will guide the team towards achieving sales targets while maintaining high standards of customer service.
Key Responsibilities- Staff Management: Supervise and mentor sales personnel, including apprentices and support staff.
- Task Assignment: Allocate responsibilities to sales associates to optimize workflow and productivity.
- Exhibit Coordination: Collaborate with design teams to create engaging displays for various exhibitions and events.
- Work Scheduling: Develop and manage effective work schedules for the sales team.
- Sales Activities: Actively participate in selling merchandise and promoting products.
- Reporting: Prepare detailed reports on sales performance, inventory levels, and team dynamics.
- Issue Resolution: Address and resolve customer inquiries, complaints, and supply chain challenges.
- Inventory Management: Organize and oversee inventory to ensure product availability.
- Education: Completion of secondary school is required.
- Experience: A minimum of 1 year of relevant experience in a supervisory role is preferred.
- Client Focus: Demonstrated commitment to customer satisfaction.
- Interpersonal Skills: Strong ability to communicate effectively with team members and clients.
- Team Collaboration: Proven ability to work well within a team environment.
This is a permanent position requiring a commitment of 40 hours per week, primarily in English.