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Wait List Information Clerk

2 months ago

Regina, Saskatchewan, Canada eHealth Saskatchewan Full time
Job Title: Wait List Information Clerk

Join eHealth Saskatchewan as a Wait List Information Clerk and play a critical role in ensuring timely access to physician specialists for patients. As a key member of our Referral Management Service team, you will be responsible for providing exceptional customer service to stakeholders, including referring providers, medical office assistants, and specialist offices.

Key Responsibilities:
  • Respond to stakeholder inquiries via phone, email, fax, and through our Referral Management Service Referral Viewer
  • Deliver accurate, timely, and patient-centered support to our stakeholders
  • Meet the needs of our patients, working in a fast-paced environment requires strong interpersonal and communication skills
Requirements:
  • Minimum 12 months of experience working in a medical office or similar environment
  • Strong medical terminology understanding
  • Excellent data entry skills with a minimum typing speed of 45 wpm
  • Ability to apply legislation, regulations, policies, and procedures
  • Knowledge of customer service principles and experience providing patient-centered care
About eHealth Saskatchewan:

eHealth Saskatchewan is a Treasury Board Crown Corporation that focuses on digital technologies to enable, support, and enhance high-quality health services across the province. Our vision is 'Connected healthcare, accessible to everyone, everywhere' and our mission is 'Collaborate to transform healthcare through the use of information and innovative technology.'

We are a dynamic and growing organization that values excellence, integrity, teamwork, courage, resilience, and collaboration. If you are looking for an opportunity to challenge yourself and showcase your abilities, we would love to hear from you.