Infrastructure Specialist
4 weeks ago
About the Role:
We are seeking an experienced Infrastructure Analyst to join our team at Intellex Systems. As an Infrastructure Analyst, you will be responsible for supporting and monitoring all IT infrastructure, ensuring seamless operations and optimal performance.
Key Responsibilities:
- Implement, monitor, and maintain on- and off-premise data center infrastructure, including servers, storage, virtualization, cloud-based services, and related products.
- Provide technical support and maximize operational efficiency for data center infrastructure.
- Resolve escalated data center infrastructure-related operational issues and service requests.
- Participate in data center infrastructure projects and monitor performance and capacity.
- Coordinate Change Management for infrastructure and supporting applications.
- Provide expertise and assistance to staff concerning data center infrastructure requirements.
Requirements:
- Diploma in Computer Science or related discipline from a recognized institute of technology, specializing in data center infrastructure.
- 4+ years of experience in an information systems environment involving data center infrastructure design and analysis, troubleshooting, and complex project implementation at a senior level in a large enterprise.
- Extensive experience managing stakeholders using strong interpersonal and communication skills, both verbally and in writing.
- Experience gathering and analyzing functional and technical requirements and information from key technical and business areas.
- Experience writing and documenting operational processes and best practices.
- ITIL Certification is a preference.
What We Offer:
As an Infrastructure Analyst at Intellex Systems, you will have the opportunity to work in a fast-paced environment, collaborate with a talented team, and contribute to the success of our organization.
Work Environment:
This role will be a hybrid work persona, with a requirement to work onsite at our head office in New Westminster, BC at least 20% of the week. However, we are also open to remote candidates who can come into the office when needed.
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