Integration Specialist

2 months ago

Canada Gradient MSP Inc Full time
About the Role

We are seeking a highly skilled Integration Specialist to join our team at Gradient MSP Inc. As an Integration Specialist, you will play a crucial role in working with Sales, Support, and Engineering teams to ensure seamless integration of our products with our partners.

Key Responsibilities
  • Be a key point of contact for recommending, validating, testing, and enhancing Gradient's library of integrations using PowerShell.
  • Work directly with new and existing partners to understand their processes and how best to utilize or update our integrations.
  • Investigate new opportunities to develop new integrations with vendors and test with our partners.
  • Collaborate with members of our Sales, Engineering, and Product team weekly to align integration priorities.
  • Design PowerShell scripts from template to validate use cases and recommend new supported integrations.
  • Assist sales and onboarding team with complex onboardings and integration needs.
  • Manage ongoing relationships with new and existing vendors to curate testing accounts and support channels for ongoing maintenance of our integration library.
What We Offer
  • A dynamic start-up environment with a top-notch application and tons of potential.
  • A team of experienced professionals who are passionate about driving innovation and excellence.
  • A competitive compensation package and opportunities for growth and development.
Requirements
  • ~3+ years of experience in a project management, development, implementation, or similar role.
  • ~ Strong understanding of SaaS products and cloud-based technologies.
  • ~ Experience working with software development and scripting, particularly with PowerShell.
  • ~ Excellent problem-solving skills and the ability to troubleshoot technical issues effectively.
  • ~ Strong communication skills, both written and verbal, with the ability to explain complex technical concepts to non-technical users.
  • ~ A customer-focused mindset with a passion for delivering exceptional service.
  • ~ Self-motivation and the ability to work independently in a remote environment.

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