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Houseperson/Runner Attendant

1 month ago

Kelowna, British Columbia, Canada Argus Properties Full time
Houseperson/Runner Attendant Job Description

We are seeking a highly motivated and detail-oriented Houseperson/Runner Attendant to join our team at Four Points by Sheraton - Kelowna Airport. As a Houseperson/Runner Attendant, you will be responsible for maintaining a clean and organized environment, ensuring guest satisfaction, and providing exceptional service.

Key Responsibilities:
  • Maintain a neatly groomed appearance and wear a clean uniform with a name tag.
  • Arrive at least 10 minutes before the start of your shift.
  • Perform assigned duties with attention to detail, speed, and accuracy.
  • Answer and assist with all guest requests in a timely manner.
  • Ability to multi-task and drop a task to assist guests first.
  • Must be able to complete repetitive work, such as stripping guest rooms, making beds, collecting soiled linens, and collecting garbage.
  • Must be able to work well independently, as well as in a team atmosphere.
  • Being knowledgeable of our facilities and services with the ability to promote and direct guests to those areas.
  • May be required to assist with laundry, washing, and delivering linen to the floors as well as sorting the laundry chute.
  • Manually transport and distribute laundry to pre-designated locations.
  • Stocking storage rooms with guest supplies for Room Attendants.
  • Cleaning linen rooms, and electrical rooms.
  • Follow lost and found procedures, bagging, and tagging accurately.
  • Handle chemicals in a cautious and responsible manner in compliance with MSDS.
  • Stocking the housekeeping carts with linen, guest supplies and cleaning supplies
  • May be required to clean guest rooms.
  • Will be required to complete stayover cleans for guests in house.
  • Take and complete all Brand Trainings.
  • Assisting other departments when necessary and resolving challenges that may occur.
  • Available to work varied shifts: days, weekends, and holidays.
  • Assisting in property walks, parking lot clean ups.
  • Follow company health & safety and security procedures.
  • Communicate information to the appropriate hotel personnel on any concerns or issues accurately.
  • Assisting other departments when necessary and available. Cross training or working at our sister properties.
  • Perform other related duties assigned by the management team.
Requirements:
  • Possess a keen eye for detail.
  • Self-starter, with time management and organizational skills.
  • Able to work independently.
  • Able to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
  • Able to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Stand, sit, or walk for an extended period of time.
  • Must be legally entitled to work in Canada without restriction.
Perks:
  • Staff Accommodation.
  • Extended Health and Dental Benefits.
  • Employee and Family Assistance Program.
  • World-wide accommodation and dining discounts with Marriott brands.
  • Employee discounts on accommodations, dining, Marina, and Heath & Wellness services at our sister properties (Hotel Eldorado, Manteo Resort and Eldorado Marina, and Hampton Inn & Suites Kelowna Airport).
  • An excellent work environment, with a focus on staff recognition and teambuilding.
  • Room for growth and development.